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Based in Texas · Open to on-site, hybrid, or remote

Operations & Project Coordinator Who Brings Structure to Chaos

Scheduling · Field Coordination · Process Improvement

I coordinate teams, build systems, and keep projects moving across fast-paced environments.

  • Coordinated multi-team operations and workflows across construction and field environments
  • Managed construction projects, subcontractors, and field crews across TX, WA, and Puerto Rico
  • Built tracking and reporting systems that improved execution and accountability
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At a Glance
$772K
Revenue Rebound Supported
91%+
Sell-Through Rate Achieved
5–10
Field Crew Size Managed
~80%
Process Time Reduced
Open to new roles · Ethan Hernandez · TX
Ops & PM
Core Discipline
$772K
Revenue Rebound Supported
+49%
Avg Sale Price Increase
4+ Yrs
Field & Site Management
Bilingual
English / Spanish
Capabilities

What I Do

01
Operations Coordination
  • Scheduling across teams and job sites
  • Team alignment and daily priority management
  • Execution tracking and accountability
  • Vendor and stakeholder communication
  • Conflict resolution and issue escalation
02
Project Support
  • Timeline management across milestones
  • Subcontractor and vendor coordination
  • On-site issue identification and resolution
  • Scope tracking and delivery follow-through
  • Cross-team handoff and communication
03
Process Improvement
  • Workflow system design and documentation
  • Reporting and progress tracking
  • SOP development and training materials
  • Efficiency improvements and bottleneck removal
  • New staff onboarding and ramp programs
Experience

Where I've Done This Work

Operations & Project Coordination Sept 2025 – Feb 2026

Assiter Auctioneers

Operations & Project Coordinator — Amarillo, TX

  • Coordinated daily operations across yard teams and processing staff — assigned tasks, resolved schedule conflicts, and kept auction timelines on track end-to-end
  • Built a centralized tracking system in Airtable to manage consignor records, asset inventory, and active contacts — replacing a disorganized manual process across multiple tools
  • Redesigned physical lot layout and inventory flow process, improving sell-through rate to 91%+ across multiple quarterly events
  • Automated repetitive coordination tasks using Zapier and Google Apps Script, reducing manual prep time and improving consistency across recurring cycles
  • Served as primary point of contact for vendor and stakeholder communications throughout each auction cycle
Environment
High-volume auction operations — multi-category (real estate, vehicles, equipment, estates). Fast-moving cycles with hard deadlines and multiple concurrent workstreams.
Key Results
$772K
Revenue Rebound
91%+
Sell-Through Rate
+49%
Avg Sale Price
~80%
Process Time Cut
Construction Project Management 2019 – 2023

Residential & Commercial Construction

Project Manager — Independent Contractor, TX & WA

  • Managed multiple concurrent renovation and construction projects across TX and WA — owned full project lifecycle from scope definition through final quality review
  • Coordinated subcontractors, vendors, and clients to maintain schedules, manage scope, and resolve issues before they impacted delivery timelines
  • Tracked material inventory and supply logistics across active job sites — ensured crews had what they needed to hit daily milestones without delays
  • Identified and resolved on-site issues in real time, communicating upward to project leadership and directly with homeowners throughout each project
Environment
Multi-site residential and commercial projects running concurrently. Coordinated between clients, subcontractors, and supply chains across multiple active job sites.
Project Scale
Residential renovations from single-room remodels to full-home rebuilds, ranging approximately $30K–$200K in scope. Light commercial tenant improvement work across TX and WA.
Trades Coordinated
Framing, electrical, plumbing, drywall, flooring, painting, and finish carpentry subcontractors across concurrent active job sites.
Field Operations Coordination 2017 – 2018

Disaster Relief Construction

Field Operations Coordinator — Puerto Rico & Florida

  • Coordinated daily field operations for crews of 5–10 workers in high-pressure disaster recovery environments with limited resources and constantly shifting conditions
  • Assigned daily tasks, adjusted schedules in real time, and ensured crew priorities were executed on time despite unpredictable site conditions
  • Acted as the on-site communication link between project leadership and field crew — relayed direction downward, reported progress upward, and flagged issues immediately
  • Managed materials and supply tracking across multiple sites — coordinated deliveries and inventory to keep crews productive without downtime
Environment
Disaster relief construction in Puerto Rico and Florida following major storms. High-pressure environment with limited resources, constantly changing priorities, and hard logistical constraints.
Skills Applied
Field crew management, real-time schedule adjustment, supply coordination, cross-team communication, timeline maintenance under pressure, issue escalation.
Execution Examples

Where I've Had to Own It

Specific situations where I had to take ownership, push through resistance, and deliver — not just coordinate around a problem.

Compliance Coordination Street Toyota & VW

Training Deadline Enforcement

Taking ownership of a compliance deadline no one else was enforcing

Situation

Required VW Hub training had a hard deadline across the sales team. Weeks out, completion rates were low and no enforcement structure existed.

Problem

No one owned the deadline. Urgency wasn't communicated, consequences weren't defined, and follow-through from leadership was inconsistent. The team defaulted to treating it as optional.

Action

Took ownership without being asked. Set internal deadlines ahead of the external one, communicated expectations directly to each team member, aligned with leadership on consequences, and followed through — including pulling non-compliant staff from the sales floor.

Result

Completion rates increased significantly before the deadline. The process also surfaced a broader communication gap between management and staff that was then addressed. Created a repeatable accountability structure where none existed before.

What This Demonstrates

Enforcing unpopular deadlines, coordinating across leadership and staff levels, taking compliance ownership without a formal mandate.

Deadline Management Accountability Cross-Level Coordination Enforcement
Workflow Systems Assiter Auctioneers

Marketing & Operations System Build

Building structure where none existed across two departments

Situation

Marketing and operations were running without standardized workflows. Campaigns were assembled by hand, contact data lived in multiple disconnected tools, and execution depended entirely on whoever happened to know how things worked.

Problem

Manual, inconsistent, and fragile. Output quality varied based on individual knowledge rather than documented process. New team members couldn't get up to speed, and recurring tasks had to be relearned each cycle.

Action

Designed and built an internal email builder that eliminated manual HTML assembly. Proposed and partially built a CRM structure to centralize contact data and intake workflows. Documented processes and standardized recurring tasks so execution didn't depend on any one person.

Result

Reduced campaign build time by approximately 80%. Improved consistency across recurring operations. Created a foundation for new staff to onboard faster and execute without relying on tribal knowledge.

What This Demonstrates

Identifying operational breakdown, building systems without being directed to, reducing single-person dependency, improving onboarding speed.

Process Design Systems Build ~80% Time Reduction Standardization
Organizational Clarity Assiter Auctioneers

Role Clarity & Execution Alignment

Closing coordination gaps without waiting for org-level fixes

Situation

Responsibilities across managers and teams were not clearly defined. Multiple people believed they owned the same tasks; others assumed someone else was handling theirs.

Problem

Daily execution suffered from misalignment. Conflicting instructions, duplicated work, and dropped handoffs were common. No one had formally mapped who owned what.

Action

Took initiative to define process ownership across the areas I was responsible for. Communicated expectations directly with individuals rather than waiting for org-level clarity. Coordinated laterally across teams to resolve specific conflicts and close handoff gaps.

Result

Improved day-to-day execution and reduced confusion in the areas I managed. Formal structure was still evolving at the org level, but immediate coordination gaps were closed. Built trust with team members who needed a clear point of contact.

What This Demonstrates

Operating effectively in ambiguous environments, taking coordination ownership without formal authority, closing execution gaps through direct action.

Ambiguity Management Role Definition Lateral Coordination Ownership
Working Style

What You Can Expect Working With Me

I'm direct, organized, and focused on follow-through. I take ownership of tasks, keep stakeholders informed without being asked, and stay steady when things get complicated.

Availability & Location
Based in Texas · Open to on-site, hybrid, or remote roles · Bilingual in English and Spanish
📋
Clear communication across teams. I keep everyone in the loop — field crews, vendors, leadership, and clients — without requiring follow-up to get updates. At Assiter, I was the single point of contact between yard operations, processing staff, and external vendors across every auction cycle.
✓
Strong follow-through on tasks and timelines. I track what I own and flag issues early. Things don't fall through the cracks on my end. When VW Hub training deadlines were being missed, I stepped in, set internal deadlines ahead of the external one, and enforced them — including pulling non-compliant staff from the floor when needed.
⚙
Able to organize unclear or messy processes. I'm comfortable walking into a situation where things aren't documented or structured and building order from it. At Assiter, no standardized workflow existed for marketing or operations. I built both from scratch without being asked.
⚡
Comfortable in fast-moving environments. I've coordinated field crews in disaster relief, managed multi-site construction, and run high-frequency auction operations — I stay functional when the pace picks up. In Puerto Rico and Florida post-hurricane, there was no playbook, hard resource constraints, and daily reprioritization.
Tools & Systems

What I Work With

🏗️
Project & Operations
  • Built and maintained schedules across field teams and job sites to keep work on track
  • Coordinated directly with subcontractors and vendors to prevent timeline slippage
  • Tracked milestones and reported progress to leadership on active projects
  • Wrote SOPs and process documentation so teams could operate consistently without constant oversight
  • Designed onboarding programs that reduced new hire ramp time
🗄️
Tracking & Reporting
  • Used Airtable to build centralized tracking systems for contacts, inventory, and active project data
  • Used Google Sheets and Docs to organize reporting, schedules, and documentation
  • Used Zapier to automate repetitive coordination tasks and reduce manual follow-up
  • Built follow-up and outreach tracking systems to improve stakeholder response rates
  • Maintained asset and inventory records across concurrent job sites
⚙️
Process & Efficiency
  • Used Google Apps Script to build custom workflow tools that eliminated manual steps
  • Used AI tools to speed up documentation, drafting, and process design work
  • Standardized recurring workflows so execution didn't depend on any one person
  • Identified and removed bottlenecks in intake, tracking, and reporting processes
  • Generated operational reports to give leadership visibility into status and blockers
🤝
Communication & Coordination
  • Served as the point of contact between field crews, vendors, and leadership on active projects
  • Communicated directly with clients and stakeholders throughout project cycles
  • Delivered clear status updates and escalated issues before they became delays
  • Coordinated bilingual — English and Spanish — across teams and stakeholders
  • Used Microsoft Office (Excel, Word) for reporting, documentation, and planning
📊
Field & Site Operations
  • Managed field crews of 5–10 workers across construction and disaster relief sites
  • Assigned daily tasks and adjusted schedules in real time as conditions changed
  • Coordinated material deliveries and supply logistics to keep crews productive
  • Maintained operations across multiple active sites simultaneously
  • Resolved on-site problems directly rather than waiting for escalation
🛠️
Platforms & Tools
  • Airtable, Google Workspace, Microsoft Office
  • Zapier, Google Apps Script
  • Constant Contact (email campaign operations)
  • MacOS & Windows
  • Picks up new tools quickly — focused on what gets the job done
Onboarding Approach

What I Do in the First 30 Days

01
Get clear on team structure, workflows, and current bottlenecks. I ask the right questions early so I'm not operating on assumptions for the first month.
02
Organize active projects, timelines, and responsibilities. I map what's in flight, who owns what, and where things stand — so nothing is invisible.
03
Identify breakdowns in communication or tracking. Most execution problems aren't people problems — they're gaps in visibility. I find those gaps and flag them.
04
Implement simple systems to improve visibility and execution. I don't wait for permission to make things clearer. I put simple structure in place that helps the whole team, not just me.
Get In Touch

Ready to step in
and own it.

I'm actively targeting Assistant Project Manager and Project Coordinator roles in construction, infrastructure, and operations-heavy environments. My background is in execution coordination, process improvement, and building structure in environments that didn't have it — which is exactly what these roles require. If your team needs someone organized, accountable, and ready to move from day one — let's talk.

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© 2025 Ethan Hernandez · Operations & Project Coordinator · ethanhernandez.co
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